Customer Service

Feel free to contact us at any time by emailing us direct at


Our warehouse does not do any shipping on Weekends (we're usually in the water) and therefore Saturday and Sunday do not count towards shipping time.  Any orders received after 12pm EST M-F will be processed the following day.   If you choose Standard Delivery your purchase will be shipped via  standard ground shipping which takes anywhere from 5-10 days after time of processing your order.  Ship with Tracking takes 1-5 days from the day the order is processed.  If you would like overnight delivery or any other special shipping considerations please contact us before you place your order so we can be sure to assist you (extra shipping charges may apply).

Your satisfaction is our success, so every item we sell comes with our 100% satisfaction guarantee.  If you decide that your new threads just wont work out, you have up to 30 days to return your purchase.  Once we receive the item back you will receive a store credit for the full purchase price of your item, minus any shipping fees.